Effective Date: 1/1/2025

Duke City Redi-Mix (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including information provided through SMS messaging. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

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1. Information We Collect

We collect the following types of information when you interact with us:

• Personal Information: Name, phone number, email address, and any other details you provide when signing up for communications.

• Device & Usage Data: IP address, browser type, and interactions with our website or messages.

• SMS & Communication Data: When you opt-in to receive SMS messages, we collect data related to message interactions, such as delivery and response status.

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2. How We Use Your Information

We use your information to:

• Provide our services, including SMS notifications for appointment reminders, promotions, order updates, and important alerts.

• Improve our services and customer experience.

• Comply with legal and regulatory requirements.

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3. SMS Communication & Opt-Out

By providing your mobile number and opting into SMS communications, you consent to receive automated messages from Duke City Redi-Mix.

• Messaging frequency may vary.

• Message and data rates may apply.

• To opt-out at any time, reply STOP to any message.

• For help, reply HELP or contact us at info@dukecityredimix.com.

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4. Data Sharing & Security

• We do not sell or rent your personal information to third parties.

• We may share your data with trusted service providers who assist in delivering our services, under strict confidentiality agreements.

• We use security measures to protect your data, but no system is 100% secure.

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5. Your Rights & Choices

• You may update or request deletion of your personal information by contacting us.

• You may unsubscribe from SMS and marketing emails at any time.​​​